LOGIN PASSWORD ASSISTANCE
HOW CAN WE HELP?
Pharmacy headquarters & Medical Supplies distribution center
2545 Jetport Road, Kinston NC 28504
Customer Service: 800-735-9111
Pharmacy Services FAX: 800-633-3298
Medical Supplies FAX: 800-527-3329
509 S. Lexington Ave, Burlington, NC 27215
947 North Main Street, Mooresville, NC 28115
CONTACTING THE PRIVACY OFFICER
You may contact the Neil Medical Group Privacy Officer at :
Principle Long-Term Care, Inc., 1435 Hwy 258 N, Kinston, NC 28501
RIGHT TO FILE A COMPLAINT
If you believe your privacy rights have been violated, you may file a complaint with us directly or with the Secretary of the Department of Health and Human Services. To file a complaint with Neil Medical Group, please contact our Privacy Officer at (252) 939-4139 or by email at HIPAA@neilmedical.com. Complaints to the Secretary of the Department of Health and Human Services are required to be filed in writing. For more information visit the HHS Complaint information page to complete the necessary forms or email OCRMail@hhs.gov.